Terms of Service

01Agreement to terms

These Terms of Service form a binding agreement between you and Budget Ease Solutions LLC ("Budget Ease Solutions", "we", "us"). By creating an account or using our website or services you agree to them. If you do not agree, do not use the services.

You must be at least 18 years old and legally able to enter into contracts. If you are using the services for a business, you represent that you have authority to bind that business.

02What the service is

Budget Ease Solutions is an independent bill review and savings identification service. We review utility statements you provide, identify opportunities to reduce what you pay, present those findings to you, and — where you approve — carry out the resulting administrative work with the provider.

We are not a utility, a broker of record, an energy supplier, a debt-relief service, a credit repair organisation, a financial adviser or a law firm. We do not provide legal, tax or financial advice.

03Savings disclosures

Savings of up to 30–35% apply only to eligible bills from participating providers and are not guaranteed. Actual savings vary by provider, plan, region, usage and account standing. Budget Ease Solutions is an independent service and is not affiliated with, endorsed by, or acting as an agent of any utility, carrier or financial institution named on this site.

Any percentage, dollar figure, calculator output or estimate presented anywhere on this site or in our communications is an illustration of potential outcomes, not a guarantee, offer or contractual commitment. A meaningful proportion of accounts we review are already correctly priced and yield no savings at all.

We do not publish customer counts, volume processed or satisfaction scores, because we do not yet have audited figures to support them. If and when such figures appear on this site, they will carry a note stating the period they cover and how they were measured.

Reviews shown on this site are written by real members about their own experience, published only with their recorded consent, and are never written, purchased or incentivised by us. Where no reviews are shown, it is because none have been submitted.

04Authorisation and your approval

• We will not contact a provider, change a plan, switch a supplier or modify an account until you have approved that specific action in writing through your dashboard.
• A general authorisation given at sign-up does not permit us to act. Each action requires its own approval.
• You are responsible for the accuracy of information and documents you provide, and for having the authority to authorise changes to the accounts you submit.
• You may withdraw an approval at any time before the action is executed. Once a provider has processed a change, reversal is governed by that provider’s policies, not ours.

05Your responsibilities

• Provide accurate account information and keep it current.
• Keep your password confidential and notify us promptly of any unauthorised access.
• Submit only bills for accounts you hold or are authorised to manage.
• Continue to pay your utility providers directly and on time. We do not assume responsibility for your obligations to them, and enrolling with us does not pause, defer or discharge any amount you owe.
• Do not use the services unlawfully, attempt to circumvent security controls, or submit fraudulent documents.

06Subscriptions, billing and cancellation

• Paid plans bill in advance on a monthly or annual cycle and renew automatically until cancelled.
• You can cancel at any time from your dashboard. Cancellation takes effect at the end of the current billing period; we do not prorate partial periods except where required by law.
• Cancelling stops future billing. It does not reverse savings already applied to your utility accounts, and it does not entitle you to a refund of fees for periods already served.
• Upgrades take effect immediately and are prorated. Downgrades take effect at the end of the current period.
• We may change prices with at least 30 days’ notice to affected members. Continued use after the change takes effect constitutes acceptance.
• Fees are exclusive of applicable taxes, which are added where required.

07Referral programme

Referral credits are earned when a referred member’s first eligible bill is approved. Self-referrals, duplicate households and accounts created principally to generate credits do not qualify and may result in removal from the programme and forfeiture of unpaid credits. We may modify or end the programme with 30 days’ notice; credits already earned are honoured.

08Third parties and trademarks

All third-party company names, marks and logos referenced on this site are the property of their respective owners and are used solely to describe bill compatibility or accepted payment methods. Their appearance does not imply affiliation with, sponsorship by, or endorsement from those companies.

We are not responsible for the acts, omissions, pricing decisions or service quality of any utility, carrier, bank or payment network.

09Intellectual property

The website, dashboard, brand, software and content are owned by us and protected by intellectual property law. You receive a limited, revocable, non-exclusive licence to use the services for their intended purpose. You retain ownership of documents you upload and grant us the licence necessary to provide the services.

10Disclaimer of warranties

The services are provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that any particular saving will be identified or achieved.

11Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our aggregate liability arising out of or relating to the services will not exceed the greater of the amount you paid us in the twelve months preceding the claim, or one hundred US dollars.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

12Indemnification

You agree to indemnify and hold us harmless from claims arising out of your breach of these terms, your misuse of the services, or your submission of accounts or documents you were not authorised to submit.

13Suspension and termination

We may suspend or terminate your account for breach of these terms, suspected fraud, or where required by law. You may close your account at any time. Sections that by their nature should survive termination — including disclosures, liability limits, indemnity and dispute resolution — do survive.

14Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing any claim, you agree to contact us at support@budgeteasesolutions.com and attempt to resolve the matter informally for at least 30 days.

The dispute-resolution mechanism — whether court, arbitration, class-action treatment and any opt-out right — must be finalised with your attorney before publication. This template intentionally does not impose binding arbitration, because that is a decision with real consequences for your members that should be made deliberately rather than inherited from a template.

15Changes to these terms

We may update these terms. The date at the top of this page reflects the current version. For material changes we will notify active members by email at least 30 days before they take effect.

16Contact

Budget Ease Solutions LLC, 1201 Commerce Street, Suite 900, Dallas, TX 75202, United States. Email support@budgeteasesolutions.com. Telephone (775) 238-6195.